Introducing Real-Time Business Metrics

I’ve been looking forward to writing this blog for some time.  I have worked with many enterprise customers to document the pain they solved using AppDynamics and a common question I always ask is “What was the actual business impact of that slowdown or outage?”, the result is that most customers guesstimate the revenue impact […]

How Fast are your Web Services?

Everyday in our life we rely on services provided by other people. Making a phone call, getting a car fixed, or ordering a pizza – and yet we want those things to happen as quickly as possible, because time often means money. If you take your car to a Mercedes dealer, you will understand this […]

UX – Monitor the Application or the Network?

Last week I flew into Las Vegas for #Interop fully suited and booted in my big blue costume (no joke). I’d been invited to speak in a vendor debate on User eXperience (UX): Monitor the Application or the Network? NetScout represented the Network, AppDynamics (and me) represented the Application, and “Compuware dynaTrace Gomez” sat on […]

Finding the Root Cause of Application Performance Issues in Production

The most enjoyable part of my job at AppDynamics is to witness and evangelize customer success. What’s slightly strange is that for this to happen, an application has to slow down or crash. It’s a bittersweet feeling when End Users, Operations, Developers and many Businesses suffer application performance pain. Outages cost the business money, but […]

Code Deadlock – A Usual Suspect

Imagine you’re an operations guy and you’ve just received a phone call or alert notifying you that the application your responsible for is running slow. You bring up your console, check all related processes, and notice one java.exe process isn’t using any CPU but the other Java processes are.  The average sys admin at this […]

Storm Clouds in 2012? – Results of AppDynamics APM Survey

We recently finished conducting our annual Application Performance Management survey. Over 250 IT professionals participated, and they shared insights such as: – Many Ops and Dev teams are anticipating growth in their applications by 20% or more – Over 50% are planning to move to the cloud, and are architecting brand-new applications to be cloud-ready […]

Just how complex can a Login Transaction be? Answer: Very!

People in our industry always talk about IT complexity and cost. Cost is pretty easy to calculate, because IT budgets are allocated and audited every year. Complexity is very different–we know it exists, but we can’t really see or measure it. Complexity is often when our brain tries to understand something and stalls in the process, […]

What is normal application performance?

Peter Drucker proclaimed: “If you can’t measure it, you can’t manage it.” Do you know what’s “normal” for your mission-critical application? Actually, wait a second–with Halloween having just finished up,  maybe the following Young Frankenstein reference is more appropriate. Whenever I focus on the word “normal,” the first thing that pops into my head (pardon […]

Software that “Just Works”

This is my first blog.  I’ve been a sales engineer for three application performance management (APM) products over the last 7 years (CA Wily Introscope, SpringSource/Hyperic, and now AppDynamics). I hadn’t really considered myself much of a “blogger” because I have alway thought that actions speak louder than words.  So I guess you are wondering […]

Not Everyone is an Application Expert

The majority of us in IT are specialists, with the exception of a few VPs of engineering who are “special” in their own “special” world of being “special.” What I mean by this is that no single person has the skills or experience to do everything well in IT. IT is too big for me […]

Free your Application Performance Management with AppDynamics Lite 2.0

In May last year we launched AppDynamics Lite 1.0, the first free application performance management (APM) solution to monitor and troubleshoot a production JVM. 18 Months and 50,000+ users later I’m pleased to announce version 2 of AppDynamics Lite is here and the innovation hasn’t stopped. In fact, I would say Lite 2.0 gives many […]

Agent Intelligence

How intelligent is your monitoring agent? The agent should not do too much processing locally to ensure minimal impact to application performance by utilizing the smallest CPU and memory footprint possible. On the other hand, offloading some processing to the agent results in less network traffic and more scalability from the monitoring Mgmt Server.

Gartner’s APM Magic Quadrant: Application Mapping and Transaction Profiling Explained

Gartner recently released their latest magic quadrant for Application Performance Monitoring (APM) and in this report mentioned five key dimensions, two of which were Application Mapping and Transaction Profiling. These two dimensions are critical for users to identify performance bottlenecks in distributed applications, whose architecture design is typically based around SOA or Cloud concepts. The […]

Gartner publishes 2011 Magic Quadrant for Application Performance Monitoring

On Tuesday, Gartner announced this year’s Magic Quadrant for Application Performance Monitoring (APM).   I’ll make a few observations from reading the MQ and then suggest 3 additional criteria that APM buyers should consider to make informed buying decisions. The research report started with an analysis of the APM market growth at 15% year-over-year and $2 […]

What does APM and Tiger Woods have in common?

At the USA PGA golf tourney last week, Tiger Woods missed the cut for only the 3rd time in his career. Whilst “Go Tiger” has indeed taken on a completely new meaning over the past few years, he is still the worlds #1 sports earner. CNN recently published the 50 highest-earning American athletes in which […]