Keeping App-Centric Consumers Happy
Poor app performance is a serious business problem. Customer loyalty depends on good app performance, so organizations have to deliver the best experience for every user, every time. In fact, The App Attention Index research reveals that 80 percent of consumers have deleted apps because they don’t perform correctly, and 53 percent have abandoned a […]
Measuring What Matters: How to Achieve the End-User Experience
Finding the right metric to report on end-user performance can be a challenge given the menu of metrics collected by the many synthetic monitoring products in the market. In the past, two metrics dominated synthetic benchmarking. The first is the time to download an entire page, excluding browser pauses to execute JavaScript or other browser […]
Diving Into AppDynamics Mobile APM & End User Monitoring
In the AppDynamics Spring 2014 release we greatly improved our End User Monitoring solution and added Mobile Application Performance Monitoring for iOS and Android applications. Through our end user experience dashboard you can understand the end user experience of your users in real-time via browsers or mobile devices: We greatly improved visibility into the […]
Why did your Checkout Fail? AppDynamics knows
The reason for this blog is purely down to a real-life incident which one of our e-commerce customers shared with us this week. It’s based around a use case that pretty much anyone can relate to – the moment your checkout transaction spectacularly fails. You sit there, looking at a big fat error message and […]