Larry Dragich is a proven leader with experience in driving new ideas from inception to creation, building new teams that have become cornerstones within the Information Technology (IT) area. His teams have led the way on implementing new technologies to help galvanize process efficiencies, focused on better support and IT services. Larry has over 25 years of IT experience, and has been in an IT leadership role at the Auto Club Group (ACG) for the past thirteen years. He is actively involved with industry leaders sharing knowledge of Application Performance Management (APM) best practices, technical workflows, and approaches for implementation. Larry is a regular blogger on APMdigest, and a contributing editor on Wikipedia focused on defining the broad reaches of APM and the linkages to ITSM / ITIL processes.
This post originally appeared on LinkedIn. Consider that the benefits derived from proactive monitoring do not necessarily come from just one tool, albeit tool selection is a key element, but it is not the only one. “A fool with a tool is still a fool” – Grady Booch. Listening to what your business partners need from an application […]