AppDynamics Recognized as a 2020 Gartner Peer Insights Customers’ Choice for Application Performance Monitoring

October 14 2020

Today, I’m pleased to announce that our customers have recognized Cisco AppDynamics in the Gartner Peer Insights Customers' Choice for Application Performance Monitoring (APM).

AppDynamics customers have consistently left five-star reviews for Cisco AppDynamics in APM, SaaS and Application Analytics (Business IQ) over the years, reflecting our mission to support our clients through their digital transformation journey.

The Peer Insights Customers’ Choice recognizes APM vendors by verified end-user professionals. Vendor rankings are based on the number of end-user reviews and the overall ratings.

Here are some of the customer reviews that made this achievement possible:

“Overall experience by using AppD APM is great. Our company is now focusing on switching from significant retroactive troubleshooting to proactive monitoring which will significantly lower down the negative experience of customers.” Software Engineering Manager, Manufacturing

“The overall product and service is rock-solid and provides us technical insight into our complex applications. The sales, service and support are the best we have experienced among our monitoring vendors.” Lead Site Reliability Engineer, Media Industry

“An amazing tool to isolate any anomalies… We use Appdynamics in day-to-day development. We have a complex monolithic application which integrates with our digital products. Appdynamics has provided that single view of end-to-end performance. Also achieving performance focus among the dev squads.” Performance Engineering Lead, Finance

“End-to-end monitoring and artificial intelligence to be able to extract analysis, providing a quick solution from the moment of error. This is my favorite feature.” Administrator, Finance

“A must-have tool for monitoring the infrastructure… This is a very good product to watch for any errors in your infrastructure. It also helps to identify whether any of the nodes in your infrastructure will cause any issues. For example, if any particular node is facing heavy traffic and needs attention.” Software Engineer for 1B$+ Enterprise

“AppDynamics is a very good APM solution with real user monitoring. The Business iQ add-on is a real game-changer. The feature is very flexible and is tying DevOps and the business together.” Manager, Finance

Looking forward to a laser-focused future

It’s extremely satisfying to see our customers express their own reviews and the impact it’s had on their success. We believe this validates AppDynamics as a market leader within the dynamic and evolving APM space. We couldn’t do it without customers like these.

2020 has been a year of incredible challenges with COVID-19 — and also incredible successes, as we celebrate being named a leader in the 2020 Gartner Magic Quadrant for Application Performance Monitoring for the 8th consecutive year.

Application performance and customer experience have never been more important to the success of businesses as users realize that digital interactions are the preferred method of interaction for the foreseeable future. As we look forward to a new year filled with visibility, insight, and action, we’ll continue to laser-focus on delivering innovative functionality to help ITOps ensure the health and performance of their business.

If you have an AppDynamics story to share, we encourage you to join the Gartner Peer Insights crowd and submit a review.

Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

Dave Hickman

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