7 Steps to Strengthen Your Security Posture

What is your business’s standard protocol when a security breach occurs? When a threat is detected, what happens next? How does your organization practice security testing?

If you can’t answer these questions easily, your security posture could probably use some improvements.

 

What is your security posture and why does it matter?

Simply put, your security posture is a barometer for how cybersecurity is practiced throughout your organization, and how prepared your organization is for an attack.

A strong security posture means you have the necessary processes in place to protect your applications and your business from vulnerabilities and threats. In a world where sensitive data is constantly at risk of being compromised by malicious actors, strengthening security posture needs to be top-of-mind for IT teams and practitioners.

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How to assess your security posture

The strength of your security posture is directly proportional to the amount of risk your organization faces. When you improve your security posture to ensure it’s at its strongest, the amount of risk you face is reduced. When you take steps to assess the state of your business’s security posture, you’re already starting to reduce risk simply by addressing the issue. Assessing your security posture begins with knowing what’s wrong, so you can take actions to fix it.

Many security tools offer surveys and evaluations to help businesses assess their security posture. These evaluations help to determine the level of vulnerability your assets face, identifying risks and weaknesses so you can prioritize changes according to severity. Certain changes and adjustments to security practices will have a larger effect on your security posture, so it’s important to tackle those first.

Steps to improve your security posture

Perform a security assessment

Assessing risk should always be the first step to improving security posture, it helps you get a big-picture view of the security situation at your business. Completing a cybersecurity risk assessment will help to identify all possible vulnerabilities across all assets. A risk assessment tells you the most important IT assets at your company, the likelihood of an exploit, the potential impact of a data breach, and more. Going through this exercise is necessary to know the information value in the event of a breach. There are security tools that can run through this kind of assessment for you, but it can also be done by an in-house security team.

Have an incident management plan

An incident management plan is a key part of being proactive in your organization’s security. Without an incident management plan, IT teams will be lost and won’t know where to start when a security breach occurs. Figuring out a set of steps to take after a breach is detected will help reduce the time it takes to remediate in the future. Knowing which teams will take on certain responsibilities in this event will create better communication, and better collaboration. Carrying out a test breach to check the effectiveness of your incident management plan will help to refine and strengthen it over time.

Prioritize by business impact

After determining what risks and vulnerabilities your business is facing, patching and remediating is the next step. You can save time and cost by prioritizing the risks that will have the largest impact on your business first. Determining the effect of these risks and vulnerabilities on business-critical apps will help in the effort to prioritize. Once you have this process down, you can start taking action to fix, managing time and efforts more efficiently.

Implement a DevSecOps practice

Waiting to do security audits at the end of the quarter allows ample time for attacks and breaches to happen in the time between. Implementing a security testing method will help you integrate security into daily application monitoring:

 

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Break down silos

Organizations with IT teams that operate within silos are always more at risk because they don’t communicate effectively during the event of a threat. Fostering a collaborative culture among all teams will help them understand how they’re connected, and how each team is affected in the event of a breach. Instead of pointing fingers after data is compromised, teams need to talk among themselves so they can understand how working together can help to solve security issues quickly and efficiently. Shifting to a DevSecOps policy where security is involved from the beginning of app development helps to ensure good communication across teams and reinforce a culture of collaboration

Automate threat detection and remediation

With all the data that’s housed within modern applications, it’s nearly impossible for admins to stay on top of all possible threats. Relying solely on the admin leaves lots of room for human error, and plenty of gaps within security. Incorporating technology that helps automate the threat detection process is critical to keeping app security proactive instead of reactive. RASP helps to automate the threat detection process by building security into your application so that the app can recognize and remediate threats without human intervention.

Make regular updates as needed

In order to maintain a strong security posture, you can’t allow your security tools and practices to stagnate. They have to be regularly modernized and improved for optimal results. Security teams should be prepared to make regular changes and adjustments to stay apprised of new advancements in security technology, and modern threats. IT and security teams should build these updates and reassessments into their calendar to ensure that malicious actors can’t take advantage of outdated technologies.

 

Using these steps to strengthen your organization’s security posture will ensure that security won’t be cast aside as an afterthought. Keeping cybersecurity top of mind when implementing new innovations to your applications will create an added layer of defense against threats and breaches, whether the associated risk is large or small.

 

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Giving Security a Seat at the Table with Full-Stack Observability

Digital transformation is happening all around us. Businesses across the globe are implementing cutting edge digital services to attract new customers and maintain their current base. With the rise of ecommerce, remote capabilities, and SaaS, today’s digital landscape makes every business a technology company.

Organizations today house huge volumes of data within an application. As a result, they face increased vulnerability to cyber threats and security incidents. This was made worse during the past year, as businesses shifted to support remote employees using laptops and devices connected to public networks.

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The bottom line: variables that affect an organization’s security have increased, and so has the risk.

These modern challenges are vastly expanding the IT perimeter and testing the limits of app monitoring practices, creating new weaknesses and vulnerabilities in even the most secure IT estates. Failure to safeguard app data with the right security processes and solutions not only risks a business’s brand reputation and the trust of their consumers, but it can also cost organizations millions of dollars in the event of a breach.

This creates a balancing act: do technologists keep their standard practices and maintain the status quo, or do they experiment and take risks with implementing new technology? The challenge is placed squarely on the shoulders of a business’s tech staff. They’re the function of the org that must continue supporting legacy technology, while also seizing new opportunities to integrate nascent cloud-based tech to bolster the user experience. This leads to a continuous sprawl of services, making the ability to troubleshoot exponentially more difficult.

How can a business fulfill the needs of their end users?

End users expect to have a high-performing, always-available application. If an app can’t accommodate these needs, the user simply deletes the app and moves on. They automatically assume that their data will be secure whenever they use an application: there’s a trust factor. If a business fails to secure the end user’s data and an inevitable breach occurs, that business commits the ultimate act of betrayal. App development teams, in partnership with their peers in security, need to create a tight alignment to ensure user experience is top of mind.

The real opportunity lies in leveraging security teams to bring forward new innovations that improve user experience.

But security teams aren’t currently seen as innovators, they’re seen as barriers to speed. In fact, it’s the reason why we’ve seen so much friction between operations, development, and security teams in the past. The belief that proper application security posture inhibits speed is ubiquitous, but the modern security approach is proof that this belief is outdated. Modern approaches that involve security at the beginning of the development cycle reduce friction and speed up delivery.

Technologists realize that each decision they make for running an application can have a positive or negative impact on the business. With the growing complexity of infrastructure and security threats increasing exponentially, IT teams need to have the proper set of tools at their disposal to be effective at delivering the desired business outcome.

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How does observability factor in?

According to Gartner, “Observability is the characteristic of software and systems that allows them to be ‘seen’ and allows questions about their behavior to be answered”.

To dive more into this definition, think about the goal of providing the best user experience, while driving positive customer sentiment and business growth. This is where observability comes in. Consider all the components used to deliver this user experience, from legacy on premise systems to cloud services, all interconnected and working together. Also consider the network and infrastructure, which includes both enterprise networks you own plus public internet connections. To successfully deliver, you need to leverage an observability platform that puts the end user first, enabling visibility across the entire technology stack.

By implementing an observability platform technology, IT teams gain the ability to quickly pinpoint when issues arise so they can resolve them quickly and efficiently (before the user even finds out). Shown in the Agents of Transformation Report, 78% of the respondents are concerned about the rapid adoption of cloud services creating a patchwork tech sprawl of legacy and cloud technologies.

The challenge of implementing an observability platform isn’t just a technology problem, organizations also have deep-rooted silos that prevent the teams from collaborating across domains.

We see these silos happening across all IT teams. The first one to be blamed during any slowdown is commonly the network team, causing them to go out and prove their innocence. From there, blame may shift to the database team, then to the application team— all with the intent to prove their innocence. Ultimately though, it’s the business that pays the price, especially when end users have so many options to choose from. There is no tolerance for poor performance, they’ll simply delete and move on. This can be catastrophic, and completely stalls the business’s growth.

By leveraging a full-stack observability platform, the organization can gain the view of all the application flow dependencies to stay ahead of slow downs, issues, or security threats. This enables all teams, from app development, infrastructure, networking, security, to business leaders, to have the same visibility.

While having the right tools in place for all teams is a great start, it’s not a cure-all. The culture and processes must also change to foster true collaboration, or the finger-pointing will continue. If the old way of doing things is still the preferred practice, the true value of these observability tools will not be realized, and the goal of delivering results to the business will be compromised.

How can businesses address security gaps in observability platforms?

Most observability platforms available don’t offer solutions for identifying, managing, and fixing a security vulnerability. This is why a cultural shift around security is necessary when implementing a web application observability tool.

There are two ways for security to assist during the development cycle:

1. Through the implementation of DevSecOps, a method in which security teams are involved in app development from beginning to end. This ensures that an application is built from the mindset of protecting both the business and the end users.

2. The security team must educate the development teams on security innovations that not only enhance security, but simplify for the end user. This is where new methods of password-less authentication, user data protection, and overall latest on protection should be included in the applications.

These changes create a step in the right direction for businesses that need to amplify security— aligning and unifying app development and security teams. App development teams can also gain observability into the threat with the security context pointing them to the compromised line of code, exposed system, and record of the CVE (Common Vulnerability and Exposure).

Shifting left to combine development, security, and operations teams into one collaborative DevSecOps team solves the age-old issue of siloed organizations. It gives security teams a seat at the table during the production phase of an app. This new method gives due diligence to the most important aspect of any application: user experience.

 

For companies that want to make it in today’s digital landscape, enabling new capabilities and features at lightning speed isn’t optional, it’s required. In order to stay competitive and relevant in their respective industries, modern businesses can’t afford to stagnate while their competitors evolve. Like the shark that’s always swimming, they need to keep moving forward if they want to survive.

The era of heavily siloed teams has to be a way of the past, and collaboration must prevail. Enable IT teams to collaborate, try new things, and win over your customers. Not only will your business see more success, but it will allow your teams to grow.

 

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What’s the Difference Between DevOps and DevSecOps?

Looking to modernize your approach to application development? If the answer is yes, then it’s more than likely you’ll eventually have to decide between two different approaches you’ve probably heard a lot about: DevOps and DevSecOps. While the two sound extremely similar, there are critical differences that will impact IT and business efficiency, as well as your ability to move forward with the best application development framework for your business. 

[Learn where your organization falls on the scale of DevSecOps maturity.]

Think the distinction is inconsequential? Think again: Teams that can distinguish between DevOps and DevSecOps are equipped to make key decisions that increase the efficiency of their app development pipeline. What’s more, it also helps teams make necessary changes to their current process in order to focus more on speed, agility, and security. 

Ready to dig in?

What do DevOps and DevSecOps have in common?

Collaborative culture

A culture of collaboration is central to DevOps and DevSecOps in order to help achieve development goals like rapid iteration and deployment that doesn’t jeopardize the safety and security of an app environment. Both of these methods involve the convergence of multiple teams that were previously siloed (development and IT operations or development, IT operations, and security) in order to increase visibility across the application’s lifecycle –  from planning to application performance monitoring.

Automation

DevOps and DevSecOps both have the potential to utilize AI to automate steps in the app development process. For DevOps, this is done through auto-completed code and anomaly detection, among other tools. In the case of DevSecOps, automated and continuous security checks and anomaly detection can help proactively identify high-risk vulnerabilities and security threats, even within complex and highly distributed environments. This is of particular importance as applications run on distributed, multi-cloud infrastructures and the IT perimeter continues to expand.

Active monitoring

Data monitoring for the purpose of learning and adapting plays an important role in DevOps as well as DevSecOps. Continually capturing and analyzing application data to drive improvements is a key factor in both of these methods. Having access to real-time data is an essential part of optimizing the application’s performance, minimizing the app’s attack surface, and improving the organization’s security posture overall.

What makes DevOps and DevSecOps different?

DevOps focuses on collaboration between application teams throughout the app development and deployment process. Development and operations teams work together to implement shared KPIs and tools. The goal of a DevOps approach is to elevate the frequency of deployments while ensuring predictability and efficiency of the app. A DevOps engineer thinks about things like how he or she can deploy updates to an app as efficiently as possible with minimal disruption to the user experience. By placing a great deal of focus on optimizing the speed of delivery, DevOps teams don’t always prioritize the prevention of security threats along the way, which can lead to the accrual of vulnerabilities that can jeopardize the application, end user data, and proprietary company assets.

DevSecOps evolved from DevOps as development teams began to realize that the DevOps model didn’t adequately address security concerns. Instead of retrofitting security into the build, DevSecOps emerged as a way to integrate the management of security earlier on throughout the development process. Through this method, application security begins at the outset of the build process, instead of at the end of the development pipeline. With this new approach, an engineer of DevSecOps strives to ensure that apps are secure against cyberattacks before being delivered to the user, and are continuously secure during app updates. DevSecOps emphasizes that developers should create code with security in mind and aims to solve the issues with security that DevOps doesn’t address.

DevOps versus DevSecOps visual

What activities distinguish DevOps and DevSecOps?

The DevOps process involves practices like:

  • Continuous integration (CI) – merges code changes to ensure the most recent version is available to developers
  • Continuous delivery and continuous deployment (CD) – automates the process of releasing updates to increase efficiency
  • Microservices – builds an application as a set of smaller services
  • Infrastructure as code (IaC) – designing, implementing, and managed app infrastructure needs through code

 

Meanwhile, the DevSecOps approach includes the above practices, as well as:

  • Common weaknesses enumeration (CWE) – improves the quality of code and increases the level of security during the CI and CD phases
  • Threat modeling – implements security testing during the development pipeline to save time and cost in future
  • Automated security testing – test for vulnerabilities in new builds on regular basis 
  • Incident management – creates a standard framework for responding to security incidents

 

Converting from DevOps to DevSecOps checklist:

Shift Left

It’s important to get teams on board with the concept of DevSecOps before making any changes in your process. Make sure everyone is on the same page about the necessity and benefits of securing applications early on, and how it affects your application development.

Choose the right combination of security testing methods

There are lots of security testing methods out there, and it can be hard to know which ones are best suited for your organization. Here’s a quick overview:

SAST: Static application security testing helps identify shortcomings by examining your code.

DAST: Dynamic application security testing puts administrators in the perspective of an attacker to help identify gaps and vulnerabilities.

IAST: Interactive application security testing combines both SAST and DAST to use software instrumentation (active or passive) to monitor application performance.

RASP: Runtime application self-protection uses real-time application data to detect and resolve attacks as they happen, independently of an administrator.

Establish coding standards for your team

Assessing the quality of your code is an integral part of DevSecOps. By making sure that your code is strong and standardized, your team will have an easier time securing it in future. If you don’t already have one, establish a system of educating developers on coding best practices and ensure that code changes can be implemented seamlessly.

Secure apps from the inside out

Protect applications that run on distributed infrastructures from the inside out, instead of trying to defend the expanding perimeter. This way, a built-in security approach from the inside is much easier on IT teams, and strengthens your security posture as a result.

 

According to a recent report from Gartner, 80% of businesses that fail to shift to a modern security approach will face both increased operating costs and a lower response to attacks by 2023. It’s clear — businesses that can’t keep up with modern security technologies are falling behind, especially in an increasingly remote workforce.

In today’s fast-paced digital landscape, it’s crucial for businesses to adapt to the increased number of cyberattacks that threaten to compromise the security of applications every day. Organizations can’t afford to leave security as an afterthought, which is why it’s important to start integrating DevSecOps practices into app development now.

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Get started with application security:

What is Application Security?

Building Security into Application Delivery

AppDynamics and Cisco Unite Application and Security Teams to Defend Digital Business

AppDynamics and Cisco Unite Application and Security Teams to Defend Digital Businesses

Application experience is increasingly synonymous with customer experience. Yet, as the very foundation of digital business today, applications are experiencing more security threats than ever before. And the results can be devastating. According to research from Cisco*, sensitive data — such as customer personally identifiable information (PII) or organizational IP — is exfiltrated in the first 24 hours of a breach.

It’s become increasingly clear: Security can’t be an afterthought. A reactive security posture is the old way of thinking. Yet proactive security monitoring is easier said than done by traditional means, which come with their own set of challenges.

Long after data exfiltration, it takes an average of 280 days for application and security teams to detect and contain the breach. That’s because historically, application security has meant slowing down release cycles with static scans that only provide visibility into specific points in time, adding performance overhead and impacting the customer experience while providing no context into how threats impact the application.

But modern applications are increasingly dynamic and grow in complexity as organizations embrace cloud technologies to leverage flexibility and reap cost benefits. Traditional application and security monitoring tools simply haven’t kept pace, and leave application and security teams siloed and guessing at the application’s perimeter. This forces organizations to make an impossible tradeoff between agility, innovation, and driving the business versus mitigating risk.

As a result, no one wins. Applications and businesses run the risk of always being one step behind security threats.

But now, teams don’t have to wait nearly a year to detect and defend the IT perimeter against these threats.

To match the pace of innovation and protect business and customer assets, IT teams require a new approach that protects the application from the inside-out. This application-first approach enables application and security teams to:

  1. Identify vulnerabilities and threats within the application in production
  2. Protect the application against attacks in real time
  3. Correlate security and business impact to prioritize remediation informed by business context
  4. Collaborate efficiently using a shared repository of app and security insights

 

That’s why we built Cisco Secure Application — application-first security built in collaboration with Cisco Secure.

Introducing Secure Application: True Runtime Application Self-Protection (RASP) for the Modern Application

 

application security for vulnerability management

 

Built natively into the AppDynamics full-stack, business-centric observability platform, Secure Application drastically simplifies vulnerability management. It defends against attacks in real-time, correlates performance and security data to unify application and security teams, and in this sense, makes it possible for teams to operate in an entirely new, proactive way. It puts the protection of the application environment and entire digital business at the core of what you do.

Of course, modern applications run anywhere and everywhere — from on-premise data centers to highly distributed microservices. And so, regardless of where the application runs, Secure Application organically adds security capabilities from within the runtime. Unlike perimeter-based solutions that rely on traffic routing through them and assumptions on what the application might do with the payload, Secure Application provides visibility into individual lines of code executing regardless of where the application is hosted or traffic originated.

All this is done without deploying additional agents, disruptive performance overhead, or impact to end-users.

With Secure Application, IT teams no longer sacrifice velocity for security.

Let’s take a look at how it works.

Vulnerability management made painless

 

application security for vulnerability management drill down

 

Traditionally, vulnerability scanning happens before the application is launched to production and then on a monthly or quarterly cadence. The moment the app is deployed to production, new security holes and zero-day exploits make the application vulnerable despite all the efforts of pre-production testing.

Secure Application ensures continuous vulnerability assessment and protection by scanning code execution to prevent known exploits. Vulnerability data is correlated to the application and business context so that application and security teams can prioritize, execute, and track remediation by business impact.

But it doesn’t stop there. It’s one thing to tell you that something’s wrong — but what’s application security without actively protecting your applications from attacks?

Automatically defend against attacks with real-time protection

 

real-time application security insights

 

Secure Application, as your first line of defense, automatically stops exploits to prevent breaches and protect your brand. But it doesn’t just drastically simplify vulnerability management — it goes a leap further and actually protects your application.

Through unprecedented visibility into the application’s true behavior at runtime, Secure Application can identify abnormal behavior and detect exploits in real-time — a far cry from the status quo where hackers spend months inside an application’s environment undetected — and can automatically enforce security policies to block the threats.

In the event of a breach, Secure Application immediately notifies relevant parties and provides rich details, including in familiar AppDynamics dashboards, on where to quickly respond and remediate.

The broadest security toolset available

As part of Cisco, we’re able to provide our customers with the broadest visibility into their IT environments — from the business context and application lens to the infrastructure and network. Secure Application extends our co-innovation with Cisco, whose Security business is the world’s largest enterprise security company. So, naturally, we looked to our “in-house” security experts at Cisco to curate our threat list, which leverages proprietary and publicly available insights.

Secure Application is automatically using this list to detect and block malicious actors trying to breach the application. It adds application-level visibility to Cisco’s security toolset by marrying our proprietary threat list with application-level visibility, providing broad coverage of threats and eliminating the need to rely solely on external sources.

Proactive security unifies application and security teams, improves your security posture, and drives your business.

IT teams and their ability to effectively manage applications are critical to organizations’ success. For those leading organizations, that increasingly means taking a proactive approach to security. With Secure Application, app and security teams can leverage correlated performance and security insights to minimize their organization’s attack surface, safeguard customer data, keep business impact and objectives top of mind, and thrive in today’s digital environment.

The time to shift from reactive to proactive is now

Cisco Secure Application is now generally available to our customers and you can read more about the product here. Download IDC’s latest Technology Spotlight for more on the business benefits of uniting application and security teams and protecting applications from the inside-out.

idc technology spotlight report download

*Source: Breach Defense, Cisco Security, 2020

Want to Strengthen Cybersecurity? MIT Says to Start With AIOps

Every week it seems like there’s another large-scale security breach making headlines, reminding us how vulnerable we’ve become in the digital age.  The internet — the great democratizer of information — is increasingly forcing organizations to confront its sometimes dark and unintended consequences. 

A 2020 PwC survey found that CEOs in North America regard cyber threats as the leading threat to their organization’s growth prospects. And the rise of online activity due to COVID-19 has just thrown gasoline on the fire. According to the FBI, the number of complaints about cyberattacks is up to 4,000 a day — a staggering 400% increase from what they were seeing pre-pandemic. 

While cyberattacks are increasingly sophisticated, so are the methods designed to protect your systems, networks, and data from attacks. And that’s good news for IT leaders looking to stay ahead of emerging threats, particularly in light of the rise in remote work. As a result, organizations are increasingly turning to AIOps tools that combine artificial intelligence (AI) and machine learning to build a crucial layer of monitoring and defense.

A new report from MIT Technology Review explores why AIOps — artificial intelligence for IT operations — is the next frontier in cybersecurity. Companies like Siemens USA and Carhartt are already leveraging AIOps technology to protect against potential data breaches, and others are rapidly following suit. In fact, the AIOps platform market is projected to grow by $18 billion between 2020 and 2027.

So, why (and how) should IT leaders implement AIOps to strengthen their approach to cybersecurity?

Cybersecurity in the New Normal

Cybersecurity affects every aspect of business and IT operations, and the sheer number of breaches occurring makes it impossible to ignore. A survey conducted in October 2019 found that 43% of companies reported multiple successful or attempted data breaches. And that was before COVID-19 had everyone working, shopping, and schooling from home.

Nearly two-thirds of respondents also worry that their organizations may fall victim to a targeted attack in the next 12 months. This fear is only worsened by the rise in cyberattacks we’ve seen over the last several months, caused in large part by the unprecedented surge in online activity. The rapid, dramatic shift of employees to home offices has also led to an exponential increase in the number of edge-computing devices — all of which require protection.

To protect the business and stay ahead of constantly evolving threats, organizations need to use every tool and technology at their disposal to prevent and mitigate cyberattacks.

Turning to AI-Powered Cyber Defense

Faced with these new IT security challenges, AIOps can help organizations detect, assess, and eliminate potential security vulnerabilities — before they are exploited by hackers.

So, what exactly is AIOps?

Well, it’s a broad category of tools and components that uses AI, machine learning, and analytics to automate common IT operational processes, identify and resolve problems, and avoid costly outages. With full visibility into the entire technology stack, AIOps platforms ingest and analyze large volumes of data from every corner of the IT environment. Machine-learning algorithms monitor across systems, learning as they go how systems perform. AIOps brings together data silos with the means to filter them, detect patterns, and cluster meaningful information for efficient actioning.

Implementing an AIOps strategy can help IT teams decrease MTTR, build a more proactive approach to performance monitoring, and drive better and faster decision-making. Using robust AIOps technology, organizations can proactively identify, isolate, and respond to security issues, while also connecting performance insights to business outcomes.

AIOps technology, for example, can determine whether a potential problem is ransomware, which infiltrates computer systems and shuts down access to critical data. Or it can help identify and prevent potential data leaks that can be costly, embarrassing, and professionally damaging.

Notes Rob Enderle, renowned technology analyst, “AIOps can perceive and anticipate potential and real security threats faster and better than human IT and security administrators. And when it comes to security, a fast response is paramount.”

AIOps in the Real World

When COVID-19 forced employees across the U.S. to work from home, Siemens USA was ready. Leveraging AIOps technology, the organization was able to immediately secure and monitor 95% of its 400,000 PCs, laptops, mobile devices, and other interfaces in use by employees working remotely. Gathering data from endpoints — hardware devices such as laptops and PCs — the platform analyzes the data to reveal potential threats. Using AIOps in conjunction with a specialized security system, Siemens USA can protect its remote workforce and repel potential data breaches.

The rise in cyber threats has implications across the entire enterprise, from employees to customers to the bottom line. In 2020, 64% of organizations report that cyberattacks and other cybersecurity problems are the top cause of network, server, and application downtime. This, of course, frustrates customers and sends them elsewhere.

After successfully implementing AIOps in 2017 for infrastructure monitoring, Carhartt expanded its use of AIOps to improve the customer experience. To ensure a seamless digital experience for its customers, apparel manufacturer Carhartt leverages AIOps technology for proactive troubleshooting.

AIOps enables Carhartt to spot performance and security issues in its e-commerce systems before they can affect the customer purchasing and sales experience. Using AIOps’ threat detection and security capabilities, the company can ensure its customer-facing applications perform flawlessly, increasing customer loyalty, retention, and engagement.

Is AIOps Missing From Your Cybersecurity Strategy?

In a time when cyberattacks are ramping up and cyber threats seem to be lurking around every corner, AIOps provides the speed and agility IT teams need to support today’s digital business.

From observing activity across an organization’s network to detecting, assessing, and eliminating security threats, AIOps is transforming the way organizations tackle cybersecurity. Using AIOps technology provides a potent layer of protection, allowing organizations to prevent data risks from becoming data breaches.

Download the Report

To explore MIT Technology Review’s full findings on this topic, download the free report. You’ll gain deeper insights into how you can leverage AIOps to identify and respond to security risks before they become security failures.