The Affordable Care Act and its many affiliated health exchanges have been online now for 11 days. To say this first week and a half has been challenging from an IT perspective is an understatement. Persistent “glitches” in these applications continue to prevent consumers from enrolling in health care programs in many states, especially those that rely on the federal site, healthcare.gov.
There are many reasons why these sites have had a rough start, as I outlined in my previous blog. It’s not surprising to anyone that these websites struggled to meet expectations, given the complexity of the applications underneath. And things are beginning to get better. But these glitches won’t go away for good until the engineers responsible for these applications get visibility into what’s going wrong.
That’s why AppDynamics has decided to offer its software to the federal government for free for three months. I believe that our application performance management software can help the engineers working tirelessly to improve the sites by revealing to them where the bottlenecks in their applications are. Even more importantly, I believe that the insight provided by AppDynamics will help the government to dramatically improve the performance of these applications for end users and ultimately allow people to enroll in the programs more easily.
No matter what your politics are, I think we can all agree that no one likes a slow web application. So we’d like to make life a little better for everyone involved by helping those apps get up to speed.