CIO Insights: AppDynamics driving and capturing India’s growth

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AppDynamics was founded by Jyoti Bansal (CEO) and Bhaskar Sunkara (CTO), two talented and driven Indian technologists, born and educated in India. These two passionate individuals believe it’s critical to remain connected to their roots, and the universities that have educated them. Jyoti is involved with Indian Institute of Technology (IIT) in Delhi, one of the best universities in India for Computer Science. He spoke at the IIT Global Leadership Conference in late July in Santa Clara. Jyoti went on to work in real-time systems programming in environmental controls. This type of engineering helped him think about the challenges dealing with real-time visibility.

Bhaskar was employed with Pramati Technologies, and Indian technology company, he worked on the team responsible for the first commercially available implementation of J2EE. This work experience allowed him to get deep into the inner workings of Java middleware at a low level, allowing Pramati to pass the rigorous certification for J2EE.

Bhaskar and Jyoti met at Wily Technologies, where they applied low-level engineering skills required to solve real-time data collection and analysis problems. Wily Technologies was the creator of the modern  Java APM market. By re-thinking the challenges this dynamic duo faced at Wily they created a fundamentally different approach to the problem tackling new problems of scale and complexity in today’s software defined businesses. These were the founding tenants of AppDynamics

Jyoti and Bhaskar are both connected to their roots and homeland. AppDynamics has a substantial team already in India managing our clients and system integrator partners. We have recently begun ramping up our first engineering teams to complement our US based teams. It makes sense, but our thinking of team augmentation are quite different. We would like to augment and extend our teams locally. We also want to tap into the thriving and growing startup and enterprise ecosystem in India.

In a broader IT Operations context Gartner says: “Indian IT budget growth of 11.7% is one of the highest in the world (global average is 1%). Seventy-four percent of CIOs expect an increase in their IT budget.” (2015 CIO Agenda: An India Perspective, January 30th 2015, Partha Iyengar | Heminder Singh Ahluwalia). This presents a ripe market with expanding requirements.

Closer to home the Indian successes in Silicon Valley continue to gain momentum, indicating a large entrepreneurial vision in the USA. The catalyst was largely broader shifts in technology from primarily being hardware and data center centric to a software and cloud focused ecosystem. The result of this shift is the required capital to enter a market is much lower. Embracing this entrepreneurial spirit is a goal for Indian CIOs, Gartner states “the need for CIOs in India to move from a “command and control” management style to a mentoring and “visionary” management style is clearly recognized, with 61% and 72%, respectively, citing the need to decrease command and control and increase visionary management styles.”. This shift is occurring not only to allow more autonomous decision-making, but also to improve employee and user satisfaction. To accomplish this CIOs recognize the need to focus on service levels, far beyond the global averages. Indian CIOs rank service levels the number one metric used to measure IT performance. Monitoring and more specifically APM are critical technologies in enabling improved service levels, by focusing on the real user and their experiences.

AppDynamics will continue to invest in India and grow, as we ramp up our teams, and capture this wonderful opportunity for innovation, business expansion, and skills which are shared by our founders and fundamental beliefs in the company.

Jonah Kowall

Jonah Kowall

Jonah Kowall is the Vice President of market development and insights, helping drive the company’s product roadmap and vision, while developing entry into new markets and providing valuable technology and business insights to fuel the accelerating and broad-based demand for the company’s Application Intelligence Platform. Jonah comes to AppDynamics with a diverse background including 15 years as an IT practitioner at several startups and larger enterprises focused on infrastructure and operations, security, and performance engineering. These included running tactical and strategic operational initiatives, going deep into monitoring of infrastructure and application components. In 2011 Jonah changed careers, moving to Gartner to focus on availability and performance monitoring and IT operations management (ITOM). Jonah led Gartner's influential application performance monitoring (APM) and network performance monitoring and diagnostics (NPMD) magic quadrants and research as a research vice president.